a) I make sure that I am clear about how my project relates to my area/department strategy and to overall organisational strategy.question^*

b) I share my project plan with my team and seek views on how we can best achieve it.^*

c) I delegate suitably challenging work to others, clarifying expectations and monitoring progress.^*

d) I manage change effectively by letting people know what, why and how change will be happening.^*

e) I stay up to date with staff appraisals.^*

f) I set SMART objectives with my team members so they are clear about their work goals.^*

g) I regularly review objectives with my team members and give them clear, helpful and constructive feedback.^*

h) I ask my staff what they need to do their job and support them in doing their jobs to the best of their abilities.^*

i) I emphasise the importance of raising standards & continuous improvement, and make time to share best practice.^*

j) I recognise, reward and celebrate good performance on an on-going basis.^*

k) I hold people to account if they are under-performing.^*

l) I encourage staff to find out the best ways of getting the job done and encourage them to try new ways of doing things.^*

m) I support staff/team if they make a mistake, by helping them learn from it and by sharing responsibility.^*

n) I manage and prioritise my own workload to use my time effectively.^*

o) I make clear to my team why certain courses of action are taken.^*

p) I encourage an open and honest exchange of ideas and communication within and between team members.^*

q) I keep abreast of changes in technology/best practice etc and share that with the team.^*

r) I make the time to listen to team members^*

s) I deal with conflict in a timely way, treating team members fairly^*